Practical content for agency owners and ops managers.

What is the Difference Between Pro Rata and Flat Rate Cancellation?

Business Income and Extra Expense Coverage Explained

How to Calculate Loss Ratio: A Step-by-Step Guide for Beginners

How the Law of Large Numbers Insurance Shapes Risk Management Strategies

Lender's Loss Payable vs Loss Payee: Demystifying the Insurance Jargon

The ABC's of SEO Growth for Insurance Agencies

Understanding the Impact of Gross Written Premium on Insurance Profitability

Coverage C Homeowners Insurance: What Your Insured Needs to Know

Reservation of Rights Letter: Essential Insights for Insurance Professionals

Expense Ratio Insurance vs. Loss Ratio: What's the Difference?

Non-Admitted Carrier vs. Admitted: Which Option is Right for Your Insured

Demystifying Cyber Insurance Exclusions: What They Mean for Your Insured

Understanding Employee Dishonesty Insurance: A Comprehensive Guide

How to Complete the Acord 27 – Certificate of Insurance

Insurance and Risk Management Opportunities for Gen Z

Debunking Myths: What Your Client's Don't Know About HO-4 Renters Policy Coverage

Understanding How the CG 00 01 Coverage Form Has Evolved Over the Years

Explaining the CG 2026 Additional Insured Endorsement and What It's Used For

How to Explain the Difference Between a Self-Insured Retention and a Deductible

How a Replacement Cost Estimator Works: What Insurance Brokers Need to Know

Incurred But Not Reported: What Every Insurance Professional Needs to Know

What is the CIC Designation?

TRIA Insurance Explained: Help Your Clients Navigate Terrorism Risk Coverage

Learn how TRIA Insurance works, its key provisions, eligibility, and exclusions. Help clients navigate terrorism risk coverage with expert insights and practical strategies for brokers, agents, and underwriters

The Top 7 Insurance Endorsement Mistakes and How to Avoid Them

Understanding the Role of Insurance MGAs in Today's Market

Functional Replacement Cost in Insurance: A Comprehensive Guide

Why Apparent Authority in Insurance Matters for Both Agents and Clients

Insurance Binder vs. Policy: What's the Difference and Why It Matters

QCLS Designation: What Insurance Professionals Need to Know

Why Understanding ALAE is Crucial for Risk Assessment in Insurance

Understanding Composite Risk Assessment: Key Insights for Effective Implementation

Waiver of Subrogation Explained: A Client Guide

Insurance Agency Valuation: How to Calculate and Increase Your Value

8 Ways to Boost Insurance Agent Productivity

The Role of a Third Party Administrator in Commercial Insurance

5 Common Misconceptions About the Extended Reporting Period Debunked

How to Deal With Workplace Dilemmas

Building a Career as a Health Insurance Specialist at an Agency: Steps Beyond Licensing

Your Complete Guide to Cyber Insurance Designations

Your Complete Guide to the CRIS Designation (Construction Risk and Insurance Specialist)

Incurred Losses Explained: Understanding Insurance Claims

Insurance Exposure Simplified: Essential Risk Management for Insurance Professionals

Unpacking Coverage E in Homeowners Insurance: What Agents Need to Know

WCIRB Class Codes: How Brokers Can Avoid These Common Mistakes

Aleatory Insurance Definition: Understanding the Legal Foundation of Insurance Contracts

How to Grow an Insurance Agency (From Agency Owners Who Did it)

How Agencies Can Use Outsourced Insurance BPO Teams

Marketing Strategies to Grow Your Insurance Agency (from the Experts)

Contractual Liability Insurance: Understanding Coverage & Risks

Risk Retention Group (RRG): Pros and Cons Overview

The Practical Guide to Insurance Designations

Everything You Should Know About the AINS Designation

Essential insurance agency software Solutions in 2025

The Complete Guide to Insurance Loss Run Reports

How to Complete ACORD Agent of Record Forms

How to Complete the ACORD Statement of No Loss Form – ACORD 37

Certificates of Insurance – Why You Need to use Templates

How to Complete the ACORD Cancellation Form - ACORD 35

What to Look for in CE Courses for Insurance Agents

What Is a Blanket Insurance Policy? An In-Depth Overview

What's the Difference Between DP1 and DP3 Policies?

What Is the Duty to Defend in Insurance?

How to Complete the ACORD 140 for Commercial Property Insurance

The CPCU Designation – Everything You Need to Know

Installation Floater vs Builders Risk: Choosing the Right Coverage for Your Construction Project

What’s the Best Workers Compensation Training Program?

How to Complete the ACORD 127 for Commercial Auto Insurance

What is the Basic Cause of Loss Form in Insurance

Insurance 101: What New Hires Need to Know​

What is CISR Designation and Why it is Important?

Commercial Insurance Classes Education: Enhance Your Expertise Today

How to Complete the ACORD 25 Certificate of Liability

CGL Coverage Scope: Does Your Policy Include Incidental Operations?

The Role of an Insurance Account Manager: Responsibilities, Skills, and Career Insights

Understanding the CG 2404 Endorsement

The Role of Account Executive in Insurance Agencies: Understanding the Insurance Account Executive

How to Complete the Acord 125

How to Complete the Acord 130 for Insurance: Step-by-Step Guide + Fillable Form

Where You Can Find the Best Property Insurance Training

What's the Difference Between an Occurrence vs Claims Made Form?

How to Complete the Acord 126 for Insurance

ACORD 163 Form: Your Guide to Commercial Auto Insurance

Understanding COPE in Insurance: Breaking Down Construction, Occupancy, Protection, and Exposure

Commercial Auto Symbols Explained: A Complete Guide

CG 20 10 Explained: Additional Insured Status for Ongoing Operations

How to Complete the ACORD 129 Form

The Primary and Non-Contributory Endorsement: What It Means and Why It Matters

CG 20 37: Additional Insured for Completed Operations

Understanding the Purpose of Auto Symbol 7 on the Business Auto Policy

How to Complete the Acord 27 – Certificate of Insurance

Total CSR Case Study: From Food Service to Insurance in 30 Days

Do Professional Designations Really Matter?

How Can Small Agencies Attract Talent on a Smaller Budget?

How to Prevent Top Producers from Causing Agency Turnover

New Hire's Talks About Old Agency Impacting Morale

Paying the SIR on an E&O Claim Caused by My Account Manager

What to Do When a System Conversion Fails to Go as Planned

Balancing New Business and Quote-to-Bind Ratio

Finding Prospects When Traditional Methods Fail

How to Convince Your Agency for a Bigger Marketing Budget?

How Do I Prepare for Opening My Own Agency?

Telling an Employee They Need Deodorant

The Struggle to Understand AMS Reports

What To Do When Processes and Personalities Don’t Mix

Death By Meetings

Identifying Ineffective Parts of the Sales Process

How Do I Maximize My First 12 Months in the Insurance Industry?

Reenergizing a Team That's Checked Out

Addressing Sexism and Gender Discrimination

How Does an Agency Shift for Success During a Pandemic?

Financial Transparency Between Agency Principals and Employees

Team Building Best Practices During M&A

Racial Challenges for Producers in the 21st Century

Should My Son Work Elsewhere Before Joining Our Agency?

Slow to Hire, Fast to Fire

Overcoming Pandemic Challenges for Agencies and Producers

Valuable Lessons Learned So Far During COVID-19

What to Do When a VIP Employee Retires and Client Relationships Are at Risk?

What Was the Biggest Mistake You Made in Your Career?

How Should Internal Employee Moves be Managed?

3 Keys to Job Security in a Pandemic

Finding the Right Niche During an Ongoing Pandemic

The Impact of the Pandemic on the Insurance Industry

Boost Employee Productivity in a Remote Workplace

Breathing Life Back Into An Old & Ugly Office Space

Finding Prospects During a Persisting Pandemic

3 Tips for More Effective Carrier Meetings

How to Handle a Decline In Employee Performance

Winning Back an Unpaid Bonus

3 Helpful Tips for Beginners in the Insurance Industry

Evaluating & Resolving the Gender Pay Gap in Your Agency

How to Address Gender Bias In Your Agency

How to Help a Struggling Coworker

How to Make the Most of Meetings in Your Agency

Overcoming Hurdles After an Agency Acquisition

How to Use Challenges as Fuel to Improve

How to Address Employee Interest In Agency Financials

How To Stop the Gossip Train from Gaining Steam In Your Agency

What Owners Need to Know About Protecting Agency Finances

How to Set Your Child Up for a Successful Insurance Career

Important Tips to Protect Relationships in a Family Agency

How to Know When it's Time to Hire in Your Agency

Providing Opportunities to Employees In Your Agency

What Every Agency Should Do to Prepare for Employee Retirements

3 Essential Tips for Producer Management & Compensation

Dealing with Problems in the Sales Process

What Agencies Need to Know Before Buying Lead Lists

How To Reconnect A Disconnected Team

Making the Most of Your 1st Year in Insurance

How To Approach Diversity & Inclusion in Your Agency

How to Leave & Return to A Career In Insurance

Making the Most of Marketing for Your Agency

Finding the Right Fit For Your Agency Dress Code

How to Navigate the Path from Service to Sales

What to Do When Hygiene Becomes a Problem In the Office

Unlimited Vacation: Not Always a Day at the Beach

4 Ways to Avoid Traps of the Agency Bill Process

How To Make the Leap from Agency Employee to Owner

Cutting Through Confusing Reports in the AMS

How to Bridge the Benefits Gap in Your Agency

4 Ways to Eliminate Confusion in the Submission Process

How To Avoid the Frustration of the New Business Process

How to Create Connection in a Socially Distanced World

Quick Tips for Tackling Conflict in the Office

What Every Agent Should Do Before Signing an Insurance Producer Agreement

Is It OK to Date a Coworker?

4 Tips to Ease Your Outsourcing Transition Pains

5 Tips for Successfully Executing Agency Goals

Should You Invest in a Professional Designation?

4 Resources Every New Employee Needs

3 Steps for Training New Employees in Agencies

5 Steps to Reduce Stress When Switching AMS

6 Tips For Making Flexible Scheduling Work In Your Agency

3 Critical Steps for Building a Brand on Social Media

How to Prevent a New Hire from Disrupting Your Culture

The 4 Traits of Top Performing Employees

4 Steps Account Managers Can Take to Handle Difficult Clients

Help Your Agency Compete for Top Talent In Any Job Market

The Best Way to Deliver Bad News to a Client

What Every Account Manager Should Do When Asking for a Raise

Dealing with a Top Producer Driving Account Managers Away

How Multitasking is Killing Efficiency And 3 Tips to Avoid It

What Every Agent Needs to Know about Insurance Education

4 Keys to Learning and Development in a Remote Workplace

Attract Top Talent with Career Roadmapping

3 Quick Tips for Engaging and Retaining Customers

The Value of Commercial Insurance Producer Training

Sales Training for Insurance Agents

The Quick Guide to Delivering Meaningful Feedback

What Are Commercial Insurance Courses?

Bitterness is the Byproduct of a Dysfunctional Workplace Bias

6 Reasons Why Curious People Make Great Agency Leaders

Commercial Insurance Classes Online

Commercial Insurance Agent Training

Effective Crisis Management for Agency Owners

What Is a Certified Insurance Service Representative?

Bridging the Gender Gap in Your Agency

What Is a Certified Insurance Counselor Designation And Why Is It Important?

What is the Certified Insurance Counselor Program?

Managing Employees Through a Crisis

Using your Agency's Past Failure to Drive Future Success

What is the Certified Insurance Service Representative Program?

Leading Through Uncertainty in Agency Leadership

Successfully Managing a Multi-Generational Agency

Level Up Insurance Training Through Video

Effective Change Management For Insurance Agencies

How To Train Insurance Agents?

3 Ways to Help Employees Avoid Job Burnout

4 Strategies to Help Your Agency Navigate COVID-19

Three Driving Principles to Inspire Customer Loyalty

Winter Got You Down?

7 Ways Top Agencies Leverage Culture to Fight Turnover Problems

Mentors: Invaluable to All Stages of an Insurance Career

Admitted vs. Non-Admitted Insurance Companies: Key Differences

InsureTech Connect: Meet Game-Changers in Insurance

Improve Your Onboarding Program with These 2 Changes

3 Overlooked GL Endorsements for Contractors

When in Doubt Deploy Empathy

Why Practitioners Make the Best Leaders in Insurance Agencies

Compassionate Termination of an Employee

Leveraging the Power of Onboarding

Make the Most of New Hire Trial Periods

Recognize and Embrace the Power of Employee Feedback

The First 90 Days: Building Strong Employee Relationships

The High Costs of Turnover

The Power of Empathy: How Millennial Owners Are Succeeding

The Soft Skills Gap: How Employers Are Missing Crucial Needs

Integrating Technology Into Your Employee Framework

How Well-Executed Onboarding Springboards Employee Success

Setting Up An Effective New Hire Framework