EXTRA EXPENSE

Updated December 11, 2024

Extra Expense – An Insurance Policy That Pays Additional Costs to Keep a Business Running After A Loss

In plain language: Extra Expense coverage is an insurance policy that helps businesses cover additional costs they may face in order to keep operating after an unexpected event damages their property. Think of it like a safety net which allows businesses to continue serving their customers during recovery. 

Technical definition: An Extra Expense policy provides coverage for necessary expenses incurred by a business, following a covered loss, to avoid or minimize business income loss and continue operations. It's often part of a commercial insurance package and often found on the declarations page as a separate limit or under a Business Income and Extra Expense Coverage form. 

Ever wonder what happens to a bustling restaurant when a natural disaster strikes, causing property damage, and it needs to keep its doors open while repairs are made? Extra Expense coverage steps in here. 

TL;DR

    Extra Expense is an insurance coverage that helps businesses pay for additional costs needed to stay operational after a loss. 
    It's crucial in day-to-day agency work as it helps clients maintain operations and avoid losing customers and revenue after a disruption. 
    A common pitfall is underestimating the amount of Extra Expense coverage needed, leading to insufficient funds for full operational continuity. 
    A quick win for agencies is to ensure policy limits accurately reflect the potential extra expenses a client may incur in the event of a loss. 

What Is Extra Expense in Insurance?

In insurance, Extra Expense is a distinctive type of coverage designed to reimburse policyholders for reasonable and necessary expenses above their ordinary operating expenses to maintain operations following a covered cause of loss. This coverage is not concerned with the repair or replacement of physical property; rather, its primary focus is to allow business to continue operations as close to normal as possible. 

The concept of Extra Expense coverage emerges from the idea of business continuity. Companies aim to minimize downtime and disruption in case of a major incident to keep clients satisfied and maintain their market share. For example, a manufacturing firm might rent a temporary location and expedited shipping to ensure production continues uninterrupted. 

It's important to note that Extra Expense functions differently than Business Income Coverage. While Business Income Coverage compensates for lost income due to the downtime, Extra Expense deals with additional costs in order to avoid or minimize that downtime. 

Key Related Terms to Know

    Business Income Coverage – This insurance compensates a business for income lost during a shutdown caused by a covered peril. 
    Period of Restoration – This term refers to the length of time an insurer agrees to cover business income loss. 
    Sublimits – These are specific limits set on certain types of losses identified in the insurance policy. 
    Business Continuity – This is a proactive plan that outlines how a business will continue operations during an unplanned disruption. 

Common Questions About Extra Expense

When does the Extra Expense coverage kick in? 

After a covered cause of loss disrupts a business's operation, the Extra Expense coverage starts to act. The insurer will pay for necessary costs that the business incurs during the period of restoration, which commence shortly after the direct physical loss or damage and ends when the repairs are completed or when business operations have returned to their normal levels, whichever happens occur first. 

How does Extra Expense differ from Business Income and Extra Expense Coverage? 

Extra Expense pays the additional costs of running your business after a loss, while Business Income Coverage compensates for the revenue you may have earned had the loss not occurred. When combined together as Business Income and Extra Expense Coverage, you get a more comprehensive protection that not only replaces lost revenue but also covers additional costs necessary to keep your business operational. 

How are Extra Expenses calculated? 

Extra Expenses are typically calculated based on the actual loss sustained during the period of restoration, subject to the policy limits. Insurers consider the increased costs a business incurs to keep running, such as overtime wages, temporary rent, or expedited shipping costs, as part of these expenses. 

What's covered under Extra Expense? 

Extra Expense covers the additional costs a business incurs to avoid or minimise business income loss. These might include the cost of renting a temporary workspace, hiring specialized contractors, increased advertising to reaffirm customer faith or other expenses that the business wouldn't have usually had if not for the loss. 

Extra Expense vs. Business Income Coverage

At first glance, both coverages might seem the same, but they cater to different aspects of business disruption. 

Comparison Area 

Extra Expense 

Business Income Coverage 

Primary use case 

Covers extra costs to keep business running after a loss 

Replaces lost income due to the business disruption 

Coverage / concept type 

Operating expenses directly related to the loss 

Lost net profits and continuing expenses 

Typical exclusions 

Cost not directly attributable to loss 

Expenses saved during period of restoration 

Who is most affected by errors 

Businesses that need to remain operational at all costs 

Businesses with high fixed costs 

Common mistakes 

Underestimating potential extra expenses 

Failing to update coverage as business grows 

Real Claim Examples Involving Extra Expense

Scenario 1:  A popular restaurant chain experienced severe water damage due to burst pipes caused by freezing temperatures. The restaurant had to temporarily close down for repairs. To retain its staff and loyal customers, the restaurant rented a nearby vacant property as a temporary location. The extra expense insurance covered temporary rent, costs of shifting kitchen equipment, and increased advertising expenses to inform customers about the temporary move. 

Scenario 2:  A specialized medical clinic's operations were disrupted by a major storm resulting in property damage. Due to its highly specialized services and patient needs, business continuity was paramount. The clinic had to hire an external security agency for securing damaged areas, set up temporary patient tents, and rent medical equipment. The extra expense insurance helped cover these costs. 

Scenario 3:  A manufacturing plant had to halt operations due to severe fire damage. With major disruption in the supply chain and a threat of losing significant market share, the plant rented a temporary site, hired specialized contractors to expedite setup and paid for rush delivery of raw materials. The extra expense insurance helped the plant resume operations within a reasonable timeframe. 

Limitations and Common Mistakes

    Extra Expense coverage does not pay for the repair or replacement of damaged property—that falls under Commercial Property Insurance. 
    These policies won't cover expenses that can't be linked directly to the loss or are not necessary for operations to continue. 
    Underestimating potential extra expenses can lead to inadequate coverage, leaving businesses out of pocket during recovery. 
    Failing to account for continuing expenses can lead to gaps in post-loss business finance management. 
    Misunderstanding eligibility and documentation requirements can lead to claim denial. 

How to Explain Extra Expense to Clients

Personal Lines client: "Imagine if your house was damaged and you have to live in a hotel while repairs are done. Extra Expense coverage is similar, but for businesses. It helps pay for additional costs a business might incur for temporary relocation, hiring additional staff, equipment rentals, or other costs to keep the business running while they recover from a loss." 

Small Business owner: "You know how important it is to keep your business operating, even in an emergency. Extra Expense coverage helps cover the costs of keeping things running while you recover from things like a fire, storm, or other disasters. It's like an insurance plan for your operations—helping you jumpstart your business again without missing a step." 

CFO or Risk Manager: "Risk management isn't solely about avoiding potential threats—it's also about planning to recover rapidly when those threats materialize. Extra Expense coverage is a part of this recovery plan. This policy will cover the extraordinary costs your organization may incur in maintaining operations after a covered loss, ensuring a potentially catastrophic disruption doesn't turn into a corporate crisis." 

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