Insurance Classification

Updated May 11, 2024

Insurance Classification – How Risks Are Rated and Priced

In plain language: Insurance classification is the process by which an insurance company divides potential customers into groups based on similar risks. This helps the company decide who they will insure and at what cost. 

Technical definition: Insurance classification is the act of categorizing potential policyholders into respective risk tiers during the underwriting process. These classifications, whether general classification or ISO classification, are traditionally assigned based on a thorough review of numerous factors, including health history, criminal history, medical conditions, lifestyle factors, driving record among others. Classifications determine insurance premiums and are often the premium basis for the policy. 

Insurance classification can mean the difference between high and low insurance premiums for clients. Misunderstandings or inaccurate risk evaluations can lead to unexpected cost increases or coverage issues. 

TL;DR

    Insurance classification is how insurance risk is sorted and priced 
    It matters because it impacts client insurance premiums 
    A common pitfall is misunderstanding how classifications affect rates 
    A quick win is accurate and comprehensive client data collection for proper classification 

What Is Insurance Classification in Insurance?

Insurance companies need a method to categorize the level of risk they take on when offering insurance coverage to an individual or business. This process, known as insurance classification, determines categories or risk tiers. These classifications heavily influence the cost of insurance premiums. 

Classifications appear in numerous forms, depending on the type of insurance policy. For example, general liability class codes classify businesses in commercial general liability (CGL) policy, whereas life insurance classifies policyholders based on factors like health conditions and dangerous hobbies. 

These categories provide a standardized way to evaluate and price the inherent risk within each specific category. It also promotes fair and consistent pricing across the policyholder spectrum based on their given risk class. 

Key Related Terms to Know

    ISO Classification Codes – A standard set of codes used to identify and categorize risk levels of a business or property. 
    Premium Basis – The factor (such as gross sales or payroll) used to calculate the price of an insurance policy. 
    Loss Cost Multiplier – A factor used to adjust the base rates determined by the insurance company to account for loss costs and other expenses. 
    Underwriting Process – The process of evaluating and pricing risk in an insurance policy application. 
    Build Table – Tool used in life insurance to determine ratings based on height and weight. 
    Coverage Amount – The total amount of insurance coverage provided under an insurance policy. 

Common Questions About Insurance Classification

How Does Insurance Classification Work in Health Insurance? 

Health insurance classifications are established to categorize individuals based on their health risk. Factors considered include medical history, lifestyle choices such as smoking, prescription history, health conditions, and more. With group health plans, federal employees health benefits, or different types of health insurance acquired from the health insurance marketplace, these factors contribute to determining the classification and consequently the health rating for the policy premiums. 

Why Are There Different Classifications for Life Insurance? 

Life insurance policies have more nuanced classification codes due to the variety of factors considered. These include family health history, criminal history, dangerous hobbies, smoker rates, and even a medical exam among others. As a result, you have life insurance health classifications such as preferred plus, preferred elite, super preferred, and standard classification. 

How Do Insurance Classifications Affect Insurance Rates? 

Insurance classification greatly influences the insurance rates a client is offered. The higher the perceived risk within a classification, the higher the insurance premiums. Alternatively, a lower risk classification can offer a client a more affordable insurance policy. 

Insurance Classification Vs. Underwriting Process

Insurance classification and the underwriting process are interconnected but they serve different purposes. 

Comparison Area 

Insurance Classification 

Underwriting Process 

Primary use case 

Categorization of risk to determine insurance cost 

In-depth assessment of a client’s risk to decide whether to issue an insurance policy 

Coverage/concept type 

Determines cost based on risk category 

Decides acceptance of risk and creates policy terms 

Typical exclusions 

None 

Pre-existing health conditions, dangerous activities 

Who is most affected by errors 

Policyholders 

Both the insurance company and policyholder 

Common mistakes 

Incorrect categorization, leading to higher/lower premiums 

Inaccurate risk assessments leading to coverage issues 

Real Claim Examples Involving Insurance Classification

Scenario 1: A small business owner had a commercial general liability policy for his store, but his insurance classification codes were incorrect. When a customer slipped and got injured, the legal fees fell outside of his coverage, and the business owner had to pay out-of-pocket. 

Scenario 2: Jane, a fitness enthusiast, received a standard classification for her life insurance policy due to her family history of heart disease. Being unaware that lifestyle factors could affect her insurance classification, she ended up paying higher premiums. 

Scenario 3: John, in his early 50's, smoked and had some medical conditions. He was classified within the smoker rates for his health insurance, leading to high premiums. However, after quitting smoking and adopting healthy habits, he was re-classified into a tier with a lower premium. 

Limitations and Common Mistakes

    Assuming all insurance companies use the same classification system, when it often varies by insurer 
    Not communicating changes in factors that affect classification (e.g., improved health, cessation of smoking, changes in business operations) 
    Misunderstanding the impact of prescription history, lifestyle habits, or other factors on classification 
    Overlooking the option for re-evaluation of classification upon significant changes in risk factors 

How to Explain Insurance Classification to Clients

Personal Lines client "Think of insurance classification like a teacher categorizing test scores: higher scores get A's and lower scores get B's, C's, etc. Insurance companies do this with risk. So, if you have fewer risk factors, you'll likely have a 'better' classification and pay less for insurance." 

Small Business owner "With insurance, it's all about managing risk. Insurance classification is how the insurer categorizes the amount of risk your business carries. More risk means higher insurance costs, and less risk can often mean lower costs." 

CFO or Risk Manager "Insurance classification is a bit like credit rating. It's a process where insurers evaluate the risk factors associated with a policyholder (or potential policyholder) and place them into categories. These categories, or 'classifications', will directly influence how much the insurance premiums will be." 

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