SPECIAL EMPLOYEES/BORROWED SERVANT

Updated August 16, 2024

Special Employees Borrowed Servant – When a Temporary Employee is Considered as a Direct Employee for Liability Purposes

In plain language: The term "special employees borrowed servant" refers to a scenario where a temporary or contract worker is considered as a direct employee of the company they are serving. This usually happens when the company has the right to control or supervise the worker's tasks. 

Technical definition: The "Special Employees Borrowed Servant" is a legal doctrine in insurance where a temporary worker or contractor is deemed a direct employee of the company they are serving. Typically seen in workers compensation and liability policies, this concept can shift liability from the staffing agency to the hiring company if the hiring company has the "right to control" the worker's tasks and activities. This often varies depending on state laws and the specific policy involved. 

Imagine a property manager hires a temporary maintenance worker via a staffing agency, but the company controls the worker's tasks, hours, and tools used. After a workplace injury occurs, the maintenance worker files a claim. But who's liable under workers compensation insurance? Is it the property manager or the staffing agency? Welcome to the convoluted scenario of Special Employees Borrowed Servant. 

TL;DR

    Special Employees Borrowed Servant is a legal concept affecting who's liable for workplace injuries involving temporary workers. 
    It matters because it can shift liability from a staffing agency or temp employer to the hiring company. 
    A common pitfall is not understanding when the borrowed servant doctrine can apply; this can lead to unexpected liability risks. 
    One best practice for agencies is to clearly define control and supervision terms in all staffing contracts. 

What Is Special Employees Borrowed Servant in Insurance?

In insurance, "Special Employees Borrowed Servant" is a fundamental doctrine often seen in liability or workers compensation cases involving temporary or contract workers. The doctrine hinges on the concept of 'right to control,' meaning if a hiring company has control over the worker's tasks, hours, tools, and details of work, the company could potentially be considered a 'special employer'. 

As a special employer, under this doctrine, the hiring company could assume liability for any injuries sustained by the worker during their tenure. This principle isn't always universally accepted, since local laws and insurance policy details can have significant sway. In essence, the doctrine already exists to provide a legal framework for determining liability in complex employment situations involving contingent workers and borrowed workers. Understanding the intricate details is important for effective risk management and ensuring that the employment relationship adheres to legal and insurance norms. 

Key Related Terms to Know

    Borrowed Servant Doctrine – Legal principle that states a company borrowing a worker from another company (staffing agency, for example) could be held responsible for workplace injuries if they have full supervision and control over the tasks. 
    General Employer – The original company or staffing agency that provided the worker on a temporary basis. 
    Special Employer – The company that uses and supervises the temporary worker and could be held responsible for work-related injuries due to their right to control. 
    Exclusive Remedy Doctrine – A principle in workers compensation law, stating employees can't sue their employer for workplace injuries, as their compensation benefits are their exclusive remedy. 
    Control of Work Situation – An element critical in special employment relationships where determining liability depends on who has control over the worker's tasks, tools, and work environment. 

Common Questions About Special Employees Borrowed Servant

What is the 'Right to Control' in the Borrowed Servant Doctrine? 

The concept of 'right to control,' in the borrowed servant doctrine, refers to the authority over a worker's tasks, schedule, tools, and work environment. If the hiring company exhibits clear control and supervision over these elements, the worker could be considered a borrowed servant, and the company may become liable for their workplace accidents, according to workers compensation laws. This principle is crucial in special employment relationships and can substantially shift liability boundaries. 

How does Borrowed Servant Rule affect Insurance Policies? 

The borrowed servant rule can affect insurance policies, particularly workers compensation and liability insurance. If a worker is deemed a borrowed servant, the hiring company (special employer) could be liable for any injuries the worker sustains, thereby affecting the company's insurance liability. Hence, the rule could lead to significant cost and risk implications for both the hiring company and the staffing agency. 

Are Independent Contractors and Borrowed Servants the same? 

No, independent contractors and borrowed servants are not the same. An independent contractor generally retains control over their work, while a borrowed servant is subject to the direct control of the hiring company. Independent contractors generally have their insurance coverage, while borrowed servants can be covered by the hiring company's workers' compensation insurance under certain circumstances. 

Can the Borrowed Servant Doctrine apply to Equipment Rental Companies? 

Yes, the borrowed servant doctrine can sometimes apply to equipment rental companies, if they supply operators along with the equipment under a rental agreement. If the rental company retains control over the operator’s work, they might be considered the general employer. However, if the hiring company assumes control, they could potentially become the special employer under the borrowed servant theory. 

Special Employees Borrowed Servant vs. Temporary Staffing Employees

While staffing services often provide temporary employees, these workers maintain an employment relationship with the staffing agency. The situation changes when a worker is under the direct control and supervision of the hiring company, possibly making them a 'borrowed servant' under certain circumstances, thereby making the hiring company the 'special employer'.  

Comparison Area 

Special Employees Borrowed Servant 

Temporary Staffing Employees 

Primary use case 

Direct hiring of temporary or contract workers with right to control 

Provision of temporary workers with working control retained by staffing agency 

Coverage / concept type 

Variables in Workers Compensation Insurance, shifting liability 

Typically covered by staffing agency's Workers Compensation Insurance 

Typical exclusions 

Not applicable if the right to control doesn’t exist 

Exclusions may exist based on the staffing agency's policy 

Who is most affected by errors 

Hiring companies with full control over the worker's tasks 

Staffing agencies who retain control 

Common mistakes 

Misunderstanding the extent of 'direct control' 

Not clarifying control parameters in contract terms 

Real Claim Examples Involving Special Employees Borrowed Servant

Scenario 1: A construction company hired a contract worker from a temporary staffing agency. While working on the construction site, the worker sustained injuries. The insurance carrier, under the borrowed servant doctrine, deemed the construction company liable as the ‘special employer’ as they had full control over the worker’s tasks, making the company responsible for the medical and disability benefits. 

Scenario 2: An IT company hired IT personnel from a staffing agency. When a worker developed carpal tunnel syndrome from extensive work, the worker sued the IT company for compensation. As the IT firm dictated the work details, the court applied the borrowed servant rule, making the IT firm liable. 

Scenario 3: A restaurant employed a chef for a special event from a catering agency. When the chef received burns due to equipment malfunction, the restaurant, under the borrowed servant doctrine, was deemed liable as they were supervising and controlling the chef's tasks. 

Limitations and Common Mistakes

    Misunderstanding 'right to control': Hiring companies may assume temporary workers aren't their responsibility, ignoring the right to control element. 
    Error in insurance policies: Agencies might omit to correctly inscribe borrowed servant scenarios in their coverage. 
    Overlooking state laws: Every state has different laws for workers’ compensation and the borrowed servant rule, and agencies may overlook these. 
    Forgetting documentation: Skipping potential documentation or communication about the employment terms could result in problems in case of lawsuits or claims. 

How to Explain Special Employees Borrowed Servant to Clients

Small Business owner When you hire a worker from a staffing agency, and you control their tasks and work hours, you might become the 'special employer' under law. If they get injured while working, you could be liable for their medical costs under workers compensation, not the temp agency. 

CFO or Risk Manager If your company uses temporary or contract workers, ensure you understand the 'borrowed servant' doctrine. If your company controls the worker's tasks and activities, legally, you might become responsible for any compensation claims if they get injured. Make sure your insurance cover and contracts provide adequate protection. 

Property Manager If you hire a maintenance worker from a staffing agency and control their work activities, you might become their 'special employer' legally. If they sustain injuries at work, your company could be liable for their workers compensation, not just the temp agency. Make sure your liability insurance is adequate. 

Coverage knowledge your team can actually use.

Total CSR trains insurance agency staff on the concepts behind the terminology — so they can explain it to clients, not just recite it.

Book a Demo